Terms & Conditions

FAQ's, Guides and General Information.

Terms & Conditions

By accessing and using the Ludkins Collectables website, you accept and agree to be bound by the terms and provision set within this agreement. In addition, when using these particular services, you shall be subject to any posted guidelines or rules applicable to such services. Any participation in this service will constitute acceptance of this agreement. If you do not agree to abide by the above, please do not use this service.



Privacy Policy



Ludkins Collectables does collect some information. We store and use this information to provide the user with a tailored experience. The information gathered is also necessary for a marketplace and to help ensure smooth and safe transactions. For full details of our Privacy Policy please click here.

Information and Accuracy

Ludkins Collectables and its components are offered for informational purposes only; this site shall not be responsible or liable for the accuracy, usefulness or availability of any information transmitted or made available via the site, and shall not be responsible or liable for any error or omissions in that information.

Copyright, Trademarks, Patents Licenses and Permissions

The Site and its original content, features, and functionality are owned by Ludkins Collectables and are protected by United Kingdom and international copyright laws.

No Ludkins Collectables Service, nor any part of any our Service or content, may be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without our express written consent

If you would like to use content from our website for any reason you will require written permission to do so from Ludkins Collectables.

Because this is a Trading Card marketplace, other trademarks will be found on Ludkins Collectables. This includes multiple logos and is not limited to Pokemon. These materials are the property of their respective owners and are in no way affiliated directly with Ludkins Collectables.



Your Account


If you use any Ludkins Collectables service you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer and devices. It is your responsibility to ensure the safety of your account and contact us immediately if your account has or you think your account has been compromised. By using our service you agree to take all responsibility for things within your account to the extent permitted by law.



On occasions the website may have to go under maintenance. This may be due to fixing broken links or to fix bugs both we've found or our members have reported. This may mean users will suffer a temporary loss of service. This includes but not limited to updates to the website and launching new content for the website. By using this service you agree that we will not be held responsible or liable should the website have bugs, broken or missing links or is under maintenance to fix such issues. 

Payment Policy



1) Buying and Selling



Ludkins Collectables is a strictly PayPal only website. This means all members whether buying or selling must have a verified PayPal account in order to do so.



We automatically restrict any user to buy or sell if the email provided by the user is not associated with PayPal.



Ludkins Collectables uses a PayPal API called “Adaptive Payments.” This allows our users to buy and sell with each user directly. Upon sale the API provides Ludkins Collectables with the end of sales fee. 

Furthermore, the seller on the Ludkins Collectables website will always be the Primary Receiver and Ludkins Collectables being the Secondary Receiver. The seller (Primary Receiver) will be solely responsible for chargebacks and refunds. Additionally the Primary Receiver will incur the PayPal costs. 

For more about Adaptive Payments please click here.



2) PSA Grading Service



Payments are made directly to Ludkins Collectables via PayPal. Payment is processed by PayPal invoice.

Shipping Policy



1) Buying and Selling



Users that purchase item(s) from individual Sellers found on the Ludkins Collectables website will be solely the Seller’s responsibility until delivery of said item(s) is confirmed.



Ludkins Collectables is not in any way liable for the loss or damages of your items. Additionally Ludkins Collectables is not responsible late or non-delivery of your items. Individual sellers also are not liable for loss or damages.



In the event of a buyer and individual seller dispute, the buyer must contact the individual seller within 48 hours up receiving the item(s). The buyer is expected to wait 48 hours for the seller to respond before contacting the Ludkins Collectables customer service. For full details regarding a dispute please click here

In the event the items are delivered after a replacement item has been sent it is the buyers responsibility to contact the seller within 48 hours of receipt. Should the seller want the card to be returned, the seller must pay the postage with tracking.



2) PSA Grading Service



Items graded via the Ludkins Collectables’ grading service will be the responsibility of Ludkins Collectables from the moment of arrival at Ludkins Collectables and until delivery is confirmed.



Ludkins Collectables will not be responsible for late arrival or late delivery of your item(s).

In the event your item is delayed or lost you are required to wait the full-recommended postage time before you or Ludkins Collectables can attempt to make a claim. The postage claim times can be found on the Parcel Force, Royal Mail and the United States Postal Service websites. Typically you are expected to wait 30 days after postage of the item(s).

For insurance limits and further limits of liability please click here.



Refund and Return Policy



1) Buying and Selling
1a) Sealed Products

With a maximum of 48 hours upon receipt only sealed products may be returned providing the item(s) are in the same sealed condition. There are no exceptions to this policy. Once the item has been received back by the seller, they will issue a refund minus any shipping fees.



In the unlikely event the wrong item(s) is sent to the buyer the buyer should contact the seller within 48 hours of receipt. Should the seller want the card to be returned, the seller must pay the postage with tracking and shipping instructions.

1b) Card Singles

Our sellers do not accept returns on single cards.

However, in the unlikely event the condition does not represent the standards set out by Ludkins Collectables then please contact the seller within 48 hours of receipt. They may offer you a full or partial refund. If the seller requires the buyer to ship the card back to them, the seller will pay postage for that item. Items returning must be sent tracked. There are no exceptions to this policy.



In the unlikely event the wrong card(s) is sent to the buyer the buyer should contact the seller within 48 hours of receipt. Should the seller want the card to be returned, the seller must pay the postage with tracking and shipping instructions.



Memberships



Ludkins Collectables reserves the right to upgrade or downgrade your membership as we see fit. We may introduce new membership tiers and you might be placed on the relevant tier dependant on whether you meet those membership criteria at the time. We will provide you with 5 days notice. Should your membership be downgraded or upgraded this may result in loss of listing data. This may be due to limitations of the membership tier or otherwise. We accept no liability for the loss of such data.

Termination of Your Account

We may terminate your access to the Site, without cause or notice, which may result in the forfeiture and destruction of all information associated with your account. All provisions of this Agreement that, by their nature, should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.


Notification of Changes

The company reserves the right to change these conditions from time to time as it sees fit and your continued use of the site will signify your acceptance of any adjustment to these terms. If there are any changes to our privacy policy, we will announce that these changes have been made via email. Therefore it is important that you keep you email up to date at all times. Additionally if there are any changes in how we use our site customers' Personally Identifiable Information, notification by email or postal mail will be made to those affected by the change. Any changes to our privacy policy will be emailed to all members 48 hours prior to these changes taking place. You are therefore advised to re-read this statement on a regular basis.